Privacy Policy for Shopiap Global Tech
At Shopiap Global Tech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose personal information that we collect from users ("you" or "your") of the Shopiap website (the "Website") and any services provided through the Website (the "Services"). By using the Website or Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information that you provide to us directly, such as when you create an account, book a service, or contact us for support. This may include:
Name
Email address
Phone number
Payment information
Service preferences
Reviews and feedback
We may also collect information about your use of the Website and Services, such as your IP address, browser type, and operating system.

2. How We Use Your Personal Information

We use your personal information for the following purposes:
To provide and improve the Services: We use your personal information to provide the Services, including to match you with service providers, process payments, and manage your account. We also use your personal information to improve the Services, such as by analyzing usage data and feedback to identify areas for improvement.
To communicate with you about the Services: We use your personal information to communicate with you about the Services, including to respond to your inquiries and requests, send you updates about your bookings, and send you marketing communications (if you have opted in to receive them).
To process payments and manage your account: We use your personal information to process payments for Services and manage your account, including to verify your identity, process refunds, and send you invoices.
To personalize your experience and deliver relevant content and offers: We use your personal information to personalize your experience on the Website and deliver content and offers that are relevant to you.
To monitor and analyze usage of the Website and Services: We use your personal information to monitor and analyze usage of the Website and Services, including to identify and fix technical issues, track user behavior, and measure the effectiveness of our marketing campaigns.
To detect and prevent fraud and other unauthorized activities: We use your personal information to detect and prevent fraud and other unauthorized activities, including to verify your identity, detect suspicious behavior, and investigate and prevent fraudulent transactions.
We may also use your personal information for other purposes with your consent.

3. How We Share Your Personal Information

We may share your personal information with the following parties:
Service providers, such as cleaners, handymen, and movers, who provide the Services through our platform: We share your personal information with service providers who provide the Services you book through our platform. This includes sharing your name, contact information, and service preferences.
Payment processors and other third-party service providers who help us process payments and manage our business: We share your personal information with payment processors and other third-party service providers who help us process payments and manage our business. This includes sharing your payment information and transaction details.
Law enforcement and government agencies, as required by law or to protect our legal rights: We may disclose your personal information to law enforcement and government agencies as required by law or to protect our legal rights, including to respond to court orders, subpoenas, or other legal processes.
Other parties with your consent: We may share your personal information with other parties with your consent, such as when you explicitly authorize us to share your information with a third-party partner or service provider.

4. Your Choices

You have the following choices regarding your personal information:
You can update or correct your personal information: You can update or correct your personal information by logging into your account or contacting us directly.
You can opt out of receiving marketing communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or by contacting us directly.
You can disable cookies: You can disable cookies through your browser settings, although some parts of the Website may not function properly if you do so.
You can request that we delete your personal information: You can request that we delete your personal information by contacting us directly. However, we may not be able to fulfill your request if we need to retain your personal information to comply with legal obligations or to protect our legal rights.
You can control the sharing of your personal information: You can control the sharing of your personal information by reviewing your privacy settings in your account or by contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children's Privacy

The Website and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not use the Website or Services or provide any personal information to us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Website prior to the effective date of the changes. Your continued use of the Website or Services after the effective date of the changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@shopiap.com.
Last updated: March 18, 2023